Online order deliveries are only done in the designated areas as indicated on the map on our website. We reserve the right to amend, substitute, vary, or cease deliveries in any area at any given time. We have no obligation to deliver in any area which we have not indicated on our website, or any area which would not be practically reachable or available for us to deliver in.

DELIVERY FEES

We charge a flat rate of R 50 per delivery. FREE Delivery for orders over R 1,000.

DELIVERY TURNAROUND TIMES

2-3 working days after order placement.

DELIVERY AREAS

See the below map for delivery areas.

DELIVERY TERMS AND CONDITIONS

It is the responsibility of the customer to ensure that all items are checked on delivery. Once the customer signs for delivery that serves as an acknowledgment that the order in its entirety has been checked in full and is delivered complete. The customer further acknowledges that the order was received in good condition.

In the event that the short delivery has been identified upon delivery, the missing items will be replaced or refunded accordingly.

Please ensure that there is someone at the delivery address designated by you for delivery during the registration process (“Delivery Address”) to receive and sign for the delivery as some of the Goods are perishable and must be refrigerated or put into the freezer as soon as they are delivered.

PACKAGING

Our meat products are neatly packed in our Insulated Bert’s Boxes.

Please do note that our packaging is not designed to keep your perishable meat products cold and fresh an extended period. We urge customers to place your meat products in a fridge or cooling facility upon receipt.